Boston

The BOS:311 app serves as a powerful tool, designed primarily for Boston residents to report non-emergency concerns such as potholes and graffiti directly within their communities. With seamless integration into the City of Boston's work order management system, each report is efficiently tracked and delegated to the appropriate city personnel. Users benefit from real-time updates on the status of their submissions and the ability to monitor other active reports city-wide. Additionally, this platform includes a map feature that provides a comprehensive view of all current issues being addressed in Boston, enhancing transparency and community engagement. BOS:311 not only fosters a collaborative environment between the city and its residents but also streamlines the process of maintaining and improving neighborhood conditions.